Introduction
Project objective – the goal of this project is to design a user interface of ticket kiosk for movie theater before COVID-19. The location of the kiosk is in the shopping mall, where users might be interested in watching movies after or before their shopping with friends.
The Challenges
Project main challenge is to provide a better user experience in searching and buying the movie ticket(s) at the kiosk at the minimal time.
The solution to the problem is to narrow down the focus to just browsing experience and get the ticket(s). The reason for scaling down because of the kiosk location – shopping mall (public). It is similar to self-checkout, where users can get done by themselves.

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